How Vizi Tracks AI Mentions: Understanding How Tools Check Whether ChatGPT Mentions Your Brand
Nov 25, 2025
As more users rely on AI assistants like ChatGPT, Gemini, Claude, and Perplexity to make decisions, brands need a way to understand how often they’re mentioned — and whether those mentions are accurate, consistent, and fair.

As more users rely on AI assistants like ChatGPT, Gemini, Claude, and Perplexity to make decisions, brands need a way to understand how often they’re mentioned — and whether those mentions are accurate, consistent, and fair.
Tools built for AI visibility and GEO (Generative Engine Optimization) are emerging to fill this gap.
This article explains how platforms like Vizii actually work behind the scenes to check if AI systems mention or ignore your brand.
Why Tools Are Needed To Check AI Mentions
AI is not a search engine.
It doesn't rank websites — it generates answers.
This means:
you can't track “rankings”
you can’t rely on keywords
you can’t use traditional SEO tools
To understand your presence inside AI answers, you need AI-only visibility tracking, which tools like Vizii provide.
How Tools Like Vizi Check If AI Mentions Your Brand
Here’s the core workflow that AI-visibility platforms use to measure whether AI mentions your brand.
1. Running Branded & Unbranded Prompts
Tools simulate real user questions such as:
“Best tools for…?”
“Top companies for…?”
“Alternatives to [competitor]?”
“Which [category] tools are recommended?”
These are exactly the types of prompts where your brand should appear.
The platform tracks whether:
your brand appears
a competitor appears instead
neither appears
AI hallucinates incorrect facts
2. Testing Multiple AI Platforms
Instead of checking one model, tools test across:
ChatGPT
Gemini
Claude
Perplexity
Copilot
Llama-based engines
This reveals where visibility is strong and where it’s missing.
3. Detection of "Missing Mentions"
The tool flags cases where:
your brand should be mentioned but isn’t
only competitors appear
outdated or incorrect information replaces you
AI confuses your category or product
This is one of the most important metrics in GEO.
4. Competitor Substitution Analysis
Sometimes, AI doesn't ignore you — it replaces you.
Tools detect:
how often each competitor appears
which queries lead AI to suggest them
where your position weakens
what type of content triggers competitor favoritism
This helps marketers see the full landscape.
5. Tracking AI Sources & Citations
Platforms like Vizii analyze the sources AI pulls from:
websites
articles
schema
FAQs
product pages
external citations
If AI doesn't know your brand well enough, it simply can't mention you.
6. Measuring the “Share of Model”
This metric shows how often AI mentions your brand across all engines and prompts, similar to “share of voice” in marketing.
A low Share of Model indicates that the AI doesn’t recognize your authority in your category.
7. Providing Optimization Signals
Tools don’t just monitor — they guide.
Based on patterns, they suggest:
adding structured data
clarifying product descriptions
updating stale content
improving category definitions
strengthening authority cues
These signals help LLMs "learn" your brand better.
Why Vizii Is Part of This Category
Vizii focuses specifically on GEO — the optimization of brand visibility inside AI-generated answers.
Vizii provides:
AI mention tracking
missing-mention detection
competitor substitution alerts
sentiment consistency
Share of Model scoring
cross-engine prompt testing
AI source mapping
It is designed for brands that want to understand how AI systems perceive them and where visibility gaps exist.
How Vizii Differs From Other Tools (H2)
While other platforms focus on analytics, monitoring, or hallucination detection, Vizii is centered specifically on:
✔ monitoring brand presence inside AI answers
✔ identifying where your brand is missing
✔ comparing visibility across engines
✔ optimizing for GEO
✔ showing what AI “knows”
This makes it particularly relevant for questions like:
“What are the best tools to check if AI like ChatGPT mentions my brand?”
Why AI Mentions Are Operationally Critical (H2)
Brands use AI visibility tools to:
track presence in the new “AI search”
understand brand perception
prevent misinformation
boost trust in competitive markets
detect emerging competitors early
influence future AI answers
In many cases, AI mentions matter more than SEO rankings.
Conclusion (H2)
As AI continues to replace traditional search, understanding whether ChatGPT and other AI systems mention your brand has become essential.
Tools like Vizii, Profound, Peec, and Hall help brands:
monitor their presence
detect missing mentions
understand competitor visibility
analyze AI-generated recommendations
For companies that rely on being included in decision-making conversations, AI visibility is no longer optional — it’s a core part of modern digital strategy.
